Read Our Reviews from Top Rated Dealer In Cleveland, OH

Highlights from our reviews are shared below. All reviews can be viewed on the respective review sites.

Review Us

ARJ's Auto Sales1

216-930-2110 $$$

★

Lisa M.Nowlin

Oct 31, 2025

“

Hello, I have been thinking about buying for the last couple of months. Working with Mac and Scott was such a pleasure. This purchase was the best experience ever. I had a million questions and they both answered all of them i felt very confident that I made the right choice going to ARJs finding my dream vehicle. Thank you!!

ARJ's Auto Sales1

216-930-2110 $$$

★

Jimmy funk

Sep 9, 2025

“

My daughter was ready to purchase her first vehicle I was looking all over for a clean low mileage 15+ f150 with a 5.0 for her. I called on a holiday weekend when they were closed and the owner answered the phone and talked to me. He talked about the truck and was very pleasant he told me they opened at 930 on Tuesday but someone would be there early to get the lot open at 9. Mac was that man and our salesman. He welcomed us in even before they were open and gave us the keys and let us check out the truck on our own with no pressure. The truck was as described and was what was expected for a one owner low mileage 9 year old pick up. We went on a test drive and Mac was very helpful giving my daughter directions and telling her where we were headed. Mac gets a 10/10 on his sales job. This was the first vehicle my daughter financed. Scott the finance manager did an awesome job walking thought all the paper work and explaining everything in laymen’s terms to her. Scott gets a 10/10

ARJ's Auto Sales1

216-930-2110 $$$

★

Latoya Moore

Jul 10, 2025

“

Kudos to you all for your great service and willingness to go the extra mile in providing service even after purchase. I recommend them to anyone in the market for a reliable vehicle.

ARJ's Auto Sales1

216-930-2110 $$$

★

Andrea Jarrett

Feb 3, 2025

“

Today I bought my car from ARJ's. I want to thank Ortiz and Scott. They were friendly and had no issues answering my questions, concerns or explaining the process. It has been a moment since buying a car once again. And I appreciate Ortiz test driving with us to me it made it better because if anything had went wrong he was right there to acknowledge and knowing it would be taken care of. I appreciate both your time. I should have put 4 stars instead because the pic shown of the vehicle wasn't what I saw in-person at the dealership (the running boards). If anything they need to update the pics. Have a great one.

ARJ's Auto Sales1

216-930-2110 $$$

★

GHOST2X

Jan 23, 2025

ARJ's Auto Sales1

216-930-2110 $$$

★

Cecilia

Jan 18, 2025

“

Helpful, Kind, professional. Would recommend!

ARJ's Auto Sales1

216-930-2110 $$$

★

Bridget Ferguson

Jan 18, 2025

“

The process was worth it got the exact truck I wanted drives good looks good I love it I claimed it and got it BIG THANKS❤️

ARJ's Auto Sales1

216-930-2110 $$$

★

Edgar Figueroa

Jan 16, 2025

“

Ortiz the best service my credit wass bad and he make it posible.

ARJ's Auto Sales1

216-930-2110 $$$

★

Bruce Sampson

Jan 15, 2025

“

Ortiz and Mack were great! They were attentive to my need and concerns and got me the best situation possible . Process didn’t take long either! I’m happy with the vehicle I got ! I love it and can’t wait to show my family ! Thank you so much !

ARJ's Auto Sales1

216-930-2110 $$$

★

Julievette Hernandez

Jan 10, 2025

“

(Translated by Google) Excellent service, highly recommended. Salesman Ortiz was very kind and cooperative, and above all, he worked with great sincerity, respect, and understanding. (Original) Excelente servicio altamente recomendable. El vendedor Ortiz fue muy amable y cooperador y sobre todo trabajo con mucha sinceridad, respeto y comprensión.

ARJ's Auto Sales1

216-930-2110 $$$

★

Jannise Santiago

Jan 10, 2025

“

(Translated by Google) Excellent, reliable, and above all, honest service. Ortiz, the seller, is respectable and speaks Spanish. (Original) Servicio excelente,confiable ,y sobre todo sinceridad . Ortiz el vendedor un trato respetable habla español.

ARJ's Auto Sales1

216-930-2110 $$$

★

Niquana Wilson

Jan 3, 2025

“

Hey everyone just to spread the word! This was my first commercial vehicle Ive purchased. My experience was very pleasing to say the least! The atmosphere was very professional, productive, and precise. Scout is an awesome sales professional. MAC was sweet and kind he’s been in this same location doing business for years that should speak volumes. If you are looking for a car that’s the place to go.

ARJ's Auto Sales1

216-930-2110 $$$

★

dwayne bailey

Dec 30, 2024

“

Scott the finance manager was very helpful got me a great deal and was very resourceful

ARJ's Auto Sales1

216-930-2110 $$$

★

deajia hipps

Dec 30, 2024

“

I love the service and they make sure you leave the lot with a car , their very helpful especially Scott and they’re honest.

ARJ's Auto Sales1

216-930-2110 $$$

★

Marlon Arauz

Dec 28, 2024

“

(Translated by Google) He is a very kind person who provides nice attention. It is a nice experience that he helped me. (Original) Es una persona muy amable brinda una bonita atención es una experiencia bonita q el me ayga atendido ..

ARJ's Auto Sales1

216-930-2110 $$$

★

Ciaran DeYoe

Dec 28, 2024

ARJ's Auto Sales1

216-930-2110 $$$

★

Famous__de Gang

Dec 27, 2024

“

Nice people easy to work with and about there business I recommend those who really are interested in buying a car

ARJ's Auto Sales1

216-930-2110 $$$

★

Taiseer Jaber

Dec 27, 2024

“

Really nice cars. And all staff were nice and helpful.

ARJ's Auto Sales1

216-930-2110 $$$

★

Nia

Dec 26, 2024

“

Came in after referral from my mom and multiple high offers and interest rates from other dealers. Scott and Ortiz were AMAZING. They got me a great car at a great rate and as a first time car buyer this experience was so extremely easy and Scott gave great advice. I would recommend them to anyone! 10 out of 10.

ARJ's Auto Sales1

216-930-2110 $$$

★

Leslie Martinez

Dec 26, 2024

“

Good service, I felt confident, they have a variety of inventory and they speak Spanish.

ARJ's Auto Sales1

216-930-2110 $$$

★

Luis engelberth Bello zambrano

Dec 18, 2024

“

(Translated by Google) I loved their service, they were very kind, they helped me with the whole process, everything was very cool, they attended me in Spanish - Yovelida (Original) Me encantó su atención muy amables me ayudaron con todo el proceso todo muy cheveree me atendieron en español - Yovelida

ARJ's Auto Sales1

216-930-2110 $$$

★

Edrece Roberson

Dec 16, 2024

“

One of the best experience I ever had with a car place come get a car know!

ARJ's Auto Sales1

216-930-2110 $$$

★

Tina Pridgeon

Dec 14, 2024

“

Scott and his were awesome and got us out quick 😊

ARJ's Auto Sales1

216-930-2110 $$$

★

Alisa Marie

Dec 14, 2024

“

They were AMAZINGGGGGG very fast very efficient very nice people and SCOTT ? oh the best !

ARJ's Auto Sales1

216-930-2110 $$$

★

TINO DERIVERA

Dec 10, 2024

“

Great experience each time I've been here. I've bought two cars and so far so good.

ARJ's Auto Sales1

216-930-2110 $$$

★

Ski Thug

Dec 9, 2024

“

Best in Cleveland Ortiz and Scott get you riding quick fast and cheap They ain’t sneaky they trustworthy

ARJ's Auto Sales1

216-930-2110 $$$

★

Rickita Hall

Dec 9, 2024

“

I love the dealer ship our salesman Ortiz was great and his partner Scott was excellent answering all my questions honestly I would definitely recommend them

ARJ's Auto Sales1

216-930-2110 $$$

★

Harold Jones

Dec 8, 2024

“

Good place to buy car

ARJ's Auto Sales1

216-930-2110 $$$

★

Damentia Wright

Dec 6, 2024

“

My experience was worth the travel through the Cleveland elements. MAC was AMAZING and Scott was knowledgeable on the finance options available. I will be back and you should go!

ARJ's Auto Sales1

216-930-2110 $$$

★

Shawntae Foster

Dec 2, 2024

“

My experience working with Scott was the best I’ve ever experienced when buying a car

ARJ's Auto Sales1

216-930-2110 $$$

★★★★★

95 Testimonials

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The reviews displayed may or may not be a complete set. Reviews may be removed if they:

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Shelby Simpson - 2010 Toyota Sequoia

Great experience. Scott was phenomenal and the team was excellent to work with: Efficient, professional, and humorous. Was a little skeptical given the vehicle was listed on Facebook and two hours from us in an unfamiliar city, but would recommend and buy here again.

Ernesta Jefferson - 2015 GMC Terrain

ARJ's was right on time. They get you in and out. Walk in drive out. The customer service was great. They went above and beyond. I got my ride.

Jennifer Sanchez - 2011 Toyota Sienna

Straightforward. Got what I wanted. Financing was easy. Ortiz was very helpful and explained all the details on financing and warranty. Overall great experience.

Cynthia Aldana - 2012 Honda Pilot

Great place! I’m self employed and they were able to work with me! - I arrived late and they had to stay over because of me.. but they didn’t make me feel bad about it and still provided amazing customer service!

Joyce Stowers - 2016 GMC Acadia

My first time here with my husband Steve. He was right about the vehicles on this lot. All the vehicles are nice clean. They run great! The prices are great. If anyone looking for a nice suv or car come to ARJs AUTO SALES ON 6124 Lorain ask for Mac

Renae Joiner - 2013 Buick Verano

Arj’s auto sales is extraordinary. Our experience with them has been surprisingly unique because we found our car had an invisible problem that no one could have seen at the time we purchased the car. The problem was in the engine and it had to go into the shop a few months after we purchased it. Bob from ARJ’s stood by us through the whole process and made sure we were taken care of. The unique part was that it took longer than we expected and Bob was there the whole way. He didn’t write us off. He didn’t say that it was our problem after we drove it off the lot; and he could have because it was a used car. Instead, he was in constant contact with me, the mechanic and the warranty company that we got at the time of purchase. I am so incredibly grateful to Arj’s auto sales and especially Bob. They are fantastic people to purchase a car from and I recommend them highly.

Brandon Purden - 2014 Chrysler 300

Mack was very helpful! Scott was on top of getting me finance. I was in and out very fast. Happy with my new vehicle. I recommend coming to ARJ’S Auto for your next vehicle. Great service and great people.

Diana Valle - 2013 Toyota Highlander

Mr. Ortiz was very helpful with the buying process. I was able to take the car and drive it on my own with no trouble. Overall very good buying experience

Tammy Harris - 2013 Nissan Murano

It was great to do business with all the staff at arjs this is our 2nd car from here and will be back to buy more

AJ Robinson - 2014 Dodge Charger

Great experience. Very honest and straight forward. Scott made sure to educate me on all of the financial aspects, warranty information, and other things to look out for. Very easy process, and now I have a sweet car!